Shipping

FREE SHIPPING OVER £39.94

When will my order be shipped?

99% of orders are shipped same day if place before 2pm

If you want to receive an order for any time-sensitive event please order well in advance. We would suggest at least 7 working days.

How long is delivery?
Delivery times will vary depending on the type of service selected with your order.

Royal Mail Second Class delivery will usually take between two and three working days to deliver - £3.43 (Orders over £39.94 free 48 hour shipping)

Royal Mail First Class delivery post usually takes between one and two working days to deliver - £4.66 (Orders over £39.94 shipping cost is £1.26 for 24 hour)

Where are orders shipped from?
Orders are shipped from Langley Mill, Nottingham, UK. 

I have put my shipping address in wrong, what should I do?
Please email us info@myliquorice.co.uk or use our contact us form

What countries do you ship to?
We ship to the whole of the UK and the following countires worldwide

Australia
Belgium
Canada
Denmark
Finland 
France 
Germany 
Greece 
Iceland
Ireland 
Italy
Lithuania 
Netherlands 
Norway 
Spain 
Sweden
Switzerland
UK
USA

What if we don't ship to your country? 

Please email us or click here and fill out our contact us form. Let us know where you are located and we will try and to add shipping options

Does my order come with tracking?
We do offer tracking. You will be emailed your items tracking number when it has been dispatched.

This will show any potential delays with your order so we recommend checking upon this before emailing us.

Issues

I want to return my order, what do I do?

In the unlikely case that you are unhappy with your order please use our contact form or email us at info@myliquorice.co.uk and we will try out best to find a solution to the issue. 

My order has not arrived, what do I do?

Check your tracking number via the email you received 1-3 working days after placing your order. Please contact us if your liquorice has not arrived within the specified time frame above. 

Fraudulent Activity

Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, we reserve the right to withhold funds and block your account ( and any associated accounts ) from placing orders in future. If this happens to you and you think we have made a mistake, you can Contact Us and we will discuss the matter further with you.

Any other questions?

Any questions? Take a look at our FAQ'S or contact us at Info@myliquorice.co.uk.