Once shipped your order will take between one and three working days to get to you based upon your shipping method
2nd Class Tracked delivery takes two to three working days
1st Class Tracked delivery takes one to two working days.
Please note - We actually use 24 hour and 48 hour delivery. This is the business equivelant of 1st and 2nd class methods. We call it 1st and 2nd class for clarity as the names "24 Hour" and "48 Hour" can be misleading.
If you are ordering for any time sensitive event we strongly suggest you order well in advance. We would suggest at least 7 working days.
On our website, we do not currently offer international shipping. This is because the services we can offer with Royal Mail are not to our standard. If you have any further questions about this please email us.
Below are links to our Free From ranges. We are working hard to expand our free from ranges especially our Sugar Free range. This is a priority for 2021.
Follow the below instructions if you have a discount code. If you have a discount link this will be automatically applied.
You will find the below screen on the checkout page (where you add your address)
Desktop:
On desktop the discount code area will be freely visible on the right hand side.
Mobile:
On mobile you must click on the top "Add Discount Code" and this will then show the below screen in which you will be able to input your discount code.
Once shipped your order will take between one and three working days to get to you based upon your shipping method
2nd Class Tracked delivery takes two to three working days
1st Class Tracked delivery takes one to two working days.
Please note - We actually use 24 hour and 48 hour delivery. This is the business equivelant of 1st and 2nd class methods. We call it 1st and 2nd class for clarity as the names "24 Hour" and "48 Hour" can be misleading.
If you are ordering for any time sensitive event we strongly suggest you order well in advance. We would suggest at least 7 working days.
Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout".
Follow the instructions by providing us with delivery information and select payment method the for goods.
We shall ship your package promptly and you shall receive an email with a tracking number once done so. Then (dependant on your shipping method) you will receive your order in a couple of days.
On our website, we do not currently offer international shipping. This is because the services we can offer with Royal Mail are not to our standard. If you have any further questions about this please email us.
Once shipped your order will take between one and three working days to get to you based upon your shipping method
2nd Class Tracked delivery takes two to three working days
1st Class Tracked delivery takes one to two working days.
Please note - We actually use 24 hour and 48 hour delivery. This is the business equivelant of 1st and 2nd class methods. We call it 1st and 2nd class for clarity as the names "24 Hour" and "48 Hour" can be misleading.
If you are ordering for any time sensitive event we strongly suggest you order well in advance. We would suggest at least 7 working days.
Your satisfaction is very important to us. If you have an issue with your order please contact us
In the unlikely case that you are unhappy with your order please email us at info@myliquorice.co.uk and we will try out best to find a solution to the issue.
We offer returns within 14 days of receiving your order. For us to be able to accept a return due to the type of products we sell the parcel and all items must be in their original condition. This means if you do not want to accept a parcel or have changed your mind you must not open the package it you must contact us within 14 days of delivery for us to be able to accept your return.
If the parcel is unwanted. The cost to return will be paid by you (the customer).
If the parcel/items are damaged or defective we will bear the cost of the return/refund.
Check your tracking number via the email you received 1-3 working days after placing your order. Please contact us if your liquorice has not arrived within the specified time frame above.
